TERMS AND CONDITIONS

Effective Date: 9th July 2025

By booking, accessing, or participating in our coaching sessions, you agree to the following Terms and Conditions:

1. Services

We offer online coaching in public speaking, communication, and confidence-building. Sessions may include one-to-one coaching, group sessions, workshops, and digital resources.

2. Booking and Payment

All sessions must be booked in advance via our booking system or through direct communication.

Full payment is required to secure your booking.

We accept payment via Stripe

3. Cancellations and Refunds

Cancellations made more than 48 hours before a session are eligible for rescheduling.

No refunds are provided for missed or cancelled sessions. It is at the business owners discretion to offer a different time slot if cancellation is short notice.

If we need to cancel or reschedule, you will be notified promptly and offered an alternative time or full refund.

4. Session Conduct

Please arrive on time and ensure you have a quiet space and stable internet connection.

Coaching is a collaborative process; you are responsible for your own implementation and progress.

Recording sessions is strictly prohibited unless written consent is given by both parties.

5. Intellectual Property

All coaching materials, frameworks, and session content are the intellectual property of Leanne Johnson. You may not copy, distribute, or reproduce any materials without prior written permission.

6. Results Disclaimer

While we are confident in the power of our coaching, we do not guarantee specific outcomes. Success depends on your own effort, participation, and application of the techniques.

7. Limitation of Liability

We are not liable for any loss or damage arising from your participation in coaching, including but not limited to emotional distress, business decisions, or missed opportunities.

PRIVACY POLICY

Effective Date: 9th July 2025

Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information.

1. What Information We Collect

Name, email address, and contact details

Payment information (processed securely via third-party payment processors)

Information you provide during coaching sessions

Website usage data (via cookies and analytics tools)

2. How We Use Your Information

To deliver coaching services and communicate with you

To process payments and manage bookings

To improve our services, website, and customer experience

To send relevant updates, offers, or newsletters (with your consent)

3. Data Storage and Security

Your data is stored securely and only accessed by authorized personnel.

We use encrypted platforms for communication and data storage where possible.

4. Third-Party Services

We may use trusted third-party services such as Zoom, Stripe, Google Workspace, and email marketing platforms. These providers have their own privacy policies, and we encourage you to review them.

5. Your Rights

You have the right to:

Access your data

Request corrections or deletions

Withdraw consent for marketing at any time

Please contact us at [your email] for any data-related requests.

6. Cookies

Our website may use cookies to enhance your experience. You can modify your browser settings to decline cookies if you prefer.